Cardiology Office Coordinator - Hybrid & Patient Scheduling

Johns Hopkins University; Baltimore (MD); Hybrid; USD 23,000 - 41,000; Full time

Job summary

Johns Hopkins University is seeking a Medical Office Coordinator in a hybrid role within the Cardiology division. You will oversee day-to-day administrative tasks, support physicians, and manage a high-volume clinic with a focus on patient relations.

Responsibilities include scheduling, registration in EPIC, handling insurance pre-authorizations, and coordinating with billing services to ensure smooth clinic operations.

Qualifications

• High school diploma or GED.
• Two years administrative experience.
• Equivalency can substitute one year with education.

Responsibilities

• Schedule new and follow-up clinic appointments and assist in canceling and rescheduling of clinics for providers.
• Coordinate exam room availability with key stakeholders.
• Coordinate clinic schedules with Clinical Director and staff to resolve conflicts.
• Collect insurance information and complete registration in EPIC.
• Triage billing questions and refer to JHU Physician Billing Services or JHH Patient Financial Services.
• Assist with insurance pre-authorizations and single case agreements as directed by physician.
• Coordinate follow-up visits, arrange labs and procedures, and ensure scheduling is complete.
• Call patients to re-schedule when a clinic is cancelled and provide arrival details as needed.
• Make courtesy calls about appointments and provide location and parking information.
• Ensure EPIC data is evaluated and quality controlled.

Skills

Administrative experience

Scheduling

Education

High school diploma or GED

Tools

EPIC EMR

Job description

Johns Hopkins University is seeking a Medical Office Coordinator in a hybrid role within the Cardiology division. You will oversee day-to-day administrative tasks, support physicians, and manage a high-volume clinic with a focus on patient relations.

Responsibilities include scheduling, registration in EPIC, handling insurance pre-authorizations, and coordinating with billing services to ensure smooth clinic operations.