Cardiology Patient Services Coordinator

Johns Hopkins University; Baltimore (MD); On-site; USD 23,000 - 41,000; Full time

Job summary

Johns Hopkins University in Baltimore seeks a Patient Service Coordinator to provide friendly, confidential assistance to patients, handle scheduling, pre-registration and check-out, and support a team in the Cardiology division.

Responsibilities include coordinating department visits, verifying demographics and insurance, communicating costs, arranging transportation, and answering routine inquiries to ensure a positive patient experience.

Qualifications

• High school diploma or equivalent required; customer service experience preferred.
• Experience with scheduling, pre-registration, and insurance information is desirable.

Responsibilities

• Schedule patients for tests, examinations, and consultations.
• Provide pre-registration information and confirm appointments with patients.
• Enter and verify demographic and insurance data in computer systems.
• Coordinate visits within or between departments and assist with transportation.
• Inform patients about costs and guide them to appropriate resources.
• Answer phones and provide routine information to callers.
• Handle admission paperwork and manage patient billing inquiries.
• Assist with collecting payments and preparing cash settlement records.

Skills

Customer service

Scheduling

Data entry

Education

High School Diploma

Job description

Johns Hopkins University in Baltimore seeks a Patient Service Coordinator to provide friendly, confidential assistance to patients, handle scheduling, pre-registration and check-out, and support a team in the Cardiology division.

Responsibilities include coordinating department visits, verifying demographics and insurance, communicating costs, arranging transportation, and answering routine inquiries to ensure a positive patient experience.