Medical Office Coordinator — Clinic Scheduling & Patient Support

The Chronicle Of Higher Education, Inc.; Lutherville (MD); On-site; USD 23,000 - 41,000; Full time

Job summary

Johns Hopkins University is seeking a Medical Office Coordinator within the SOM PMR Department at Greenspring Station to provide essential administrative support and coordinate patient care.

You will handle requests from patients and providers, assist with scheduling, registration and care coordination, and back up the division front desk and telephony. Proficiency in Microsoft Office and knowledge of medical terminology are required; EPIC experience is preferred.

Qualifications

• High School Diploma or graduation equivalent.
• Two years administrative experience.
• Knowledge of Microsoft Office applications required; Epic experience preferred.
• Knowledge of general medical terminology required.
• Additional education may substitute for one year of experience to the extent permitted by the JHU equivalency formula.

Responsibilities

• Handle incoming requests from patients and providers and resolve issues promptly.
• Provide scheduling, registration, and care coordination support.
• Provide administrative support for medical matters on behalf of physicians.
• Prepare to support clinic activities from home (virtual desktop; keep reference lists; have contact numbers).
• Provide coverage to the Division front desk and telephone line.
• Back-up coverage for lunches, illness, and other time-off requests as needed.
• Provide general administrative support to one or more physicians.

Skills

Administrative experience

Microsoft Office

Medical terminology

Education

High School Diploma or graduation equivalence

Tools

Epic

Job description

Johns Hopkins University is seeking a Medical Office Coordinator within the SOM PMR Department at Greenspring Station to provide essential administrative support and coordinate patient care.

You will handle requests from patients and providers, assist with scheduling, registration and care coordination, and back up the division front desk and telephony. Proficiency in Microsoft Office and knowledge of medical terminology are required; EPIC experience is preferred.