Medical Office & Surgical Scheduling Coordinator

Johns Hopkins University; Baltimore (MD); On-site; USD 23,000 - 40,000; Full time

Job summary

Johns Hopkins University is seeking a Medical Office Coordinator to deliver courteous, confidential patient service and support the clinic's daily operations at White Marsh.

You will manage patient registration, verify insurance, schedule appointments, collect payments, and coordinate pre- and post-operative activities, contributing to a seamless patient experience in a busy medical setting.

Qualifications

• High school diploma or graduation equivalent.
• Two years administrative experience.
• Additional education may substitute for one year of experience to the extent permitted by policy.

Responsibilities

• Monitors and coordinates clinic flow to maintain a smooth patient experience.
• Verifies and enters pre-registration and insurance information into the EMR.
• Registers patients for clinical appointments using the EMR.
• Collects time of service payments, issues receipts, and reconciles tills daily.
• Resolves scheduling conflicts and backfills to cover cancellations.
• Answers phones and screens patient calls and messages in the system.
• Provides primary surgical coordination and ensures required forms are completed.

Education

High school diploma or GED

Job description

Johns Hopkins University is seeking a Medical Office Coordinator to deliver courteous, confidential patient service and support the clinic's daily operations at White Marsh.

You will manage patient registration, verify insurance, schedule appointments, collect payments, and coordinate pre- and post-operative activities, contributing to a seamless patient experience in a busy medical setting.