Medical Office Coordinator – EPIC Scheduling & Care

The Johns Hopkins University; Baltimore (MD); On-site; USD 34,000 - 61,000; Full time

Job summary

Johns Hopkins University is seeking a Medical Office Coordinator for the School of Medicine, Ped Cardiology division. The role supports daily administrative and operational activities in a high-volume clinical setting, ensuring efficient patient flow and excellent service in a team-based environment.

The MOC works closely with physicians and staff to manage scheduling, registration, care coordination, and communications with patients, insurers, and other clinicians.

Qualifications

• High school diploma or GED required.
• Two years of administrative experience required.
• Additional education may substitute for required experience per policy.

Responsibilities

• Provide professional patient assistance and address inquiries.
• Schedule and register patients and coordinate care.
• Assist with insurance information gathering and billing guidance.
• Coordinate scheduling, testing, and procedures with clear instructions.
• Maintain accurate patient information in EPIC and ensure QA standards.
• Serve as a liaison between patients, physicians, and billing services.

Skills

Administrative experience

Patient scheduling

Communication skills

Education

High school diploma

Tools

EPIC

Job description

Johns Hopkins University is seeking a Medical Office Coordinator for the School of Medicine, Ped Cardiology division. The role supports daily administrative and operational activities in a high-volume clinical setting, ensuring efficient patient flow and excellent service in a team-based environment.

The MOC works closely with physicians and staff to manage scheduling, registration, care coordination, and communications with patients, insurers, and other clinicians.