Campus Support & Student Advising Specialist

National-University; San Diego (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

National University in San Diego is seeking a Campus Support Specialist to provide on-site assistance to students and prospective students, handling advising queries, financial aid, and university services. You will liaison with campus staff and support staff in a fast-paced environment.

Responsibilities include managing inquiries, updating records, coordinating events, and ensuring classroom readiness, equipment, and schedules align with university policies and student needs.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• Minimum of three (3) years of experience in customer service or related field.
• Experience in higher education and technology-driven environments preferred.

Responsibilities

• Handle phone calls, in-person walk-ins, and emails from prospective students.
• Assist with student queries related to advising and university services.
• Organize and input information into databases.
• Plan and coordinate events with the Associate Center Director.
• Answer enrollment questions from the public.
• Maintain records and documentation as required.
• Update and analyze attendance rosters and enforce policies.
• Ensure daily communications to faculty, students, and staff via channels.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Independent work

Education

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Office

Job description

National University in San Diego is seeking a Campus Support Specialist to provide on-site assistance to students and prospective students, handling advising queries, financial aid, and university services. You will liaison with campus staff and support staff in a fast-paced environment.

Responsibilities include managing inquiries, updating records, coordinating events, and ensuring classroom readiness, equipment, and schedules align with university policies and student needs.