Campus Support Specialist - Student Advising & Services

National University; California (MO); On-site; USD 28,000 - 34,000; Full time

Job summary

National University on-site in Los Angeles area seeks a Campus Support Specialist to provide support for students and prospective students, handling advising and university services tasks. You will input data, answer inquiries, and plan events under leadership guidance.

Three years of customer service experience and a Bachelor's degree or equivalent are required. This role emphasizes strong communication, multi-tasking, and confidentiality within a technology-driven environment.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• Minimum of three (3) years of experience in customer service or related required.
• Experience in higher education preferred.
• Experience working in a technology-driven enterprise preferred.

Responsibilities

• Maintain all tasks/responsibilities set by the leadership team.
• Handle phone calls, in-person walk-ins, and emails from prospective students.
• Assist with student queries related to advising and university services.
• Organize and input information into databases.
• Plan and coordinate events with the Associate Center Director.
• Answer application and general enrollment inquiries from the public.
• Maintain excellent relations with students and prospective students.

Skills

Customer service

Communication

Multi-tasking

Integrity

Education

Bachelor's degree or equivalent

Tools

Microsoft Word

MS Office Suite

Job description

National University on-site in Los Angeles area seeks a Campus Support Specialist to provide support for students and prospective students, handling advising and university services tasks. You will input data, answer inquiries, and plan events under leadership guidance.

Three years of customer service experience and a Bachelor's degree or equivalent are required. This role emphasizes strong communication, multi-tasking, and confidentiality within a technology-driven environment.