On-Site Campus Support Specialist I

NU National University; Chula Vista (CA); Vor Ort; USD 28.000 - 36.000; Vollzeit

Zusammenfassung

NU National University is seeking a Campus Support Specialist to provide on-site support for students and prospective students. The role includes administrative tasks related to advising, financial aid, student accounts, and university services, acting as a liaison for remote advising.

Responsibilities include handling inquiries, inputting data, coordinating events, maintaining records, and ensuring a positive student experience across campus services and scheduling.

Qualifikationen

• Bachelor's degree preferred or equivalent combination of education and experience.
• Minimum of three (3) years of experience in customer service or related required.
• Experience in higher education preferred.
• Experience working in a technology‑driven enterprise preferred.

Aufgaben

• Provide on-site support for students and prospective students.
• Handle inquiries from prospective students via phone, in-person, and email.
• Input information into databases and maintain records.
• Coordinate events with campus leadership and directors.
• Assist with advising and university services queries and enrollment inquiries.

Kenntnisse

Customer service

Communication

Multitasking

Ausbildung

Bachelor's degree preferred or equivalent

Tools

Microsoft Office

Jobbeschreibung

NU National University is seeking a Campus Support Specialist to provide on-site support for students and prospective students. The role includes administrative tasks related to advising, financial aid, student accounts, and university services, acting as a liaison for remote advising.

Responsibilities include handling inquiries, inputting data, coordinating events, maintaining records, and ensuring a positive student experience across campus services and scheduling.