Campus Support Specialist — Remote-First Student Services

NU National University; El Segundo (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

NU National University is seeking a Campus Support Specialist to provide on-site support for students and prospective students at our Los Angeles area campus. The role includes administrative tasks across advising, financial aid, student accounts, and university services, serving as the first point of contact for remote advising.

Responsibilities include handling inquiries, organizing data, planning events with the Associate Center Director, and ensuring accurate records while maintaining

Qualifications

• Bachelor's degree or equivalent required or preferred.
• Minimum of three years in customer service.
• Experience in higher education or tech-driven environments preferred.

Responsibilities

• Handle calls, walk-ins, and emails from prospective students.
• Assist with advising questions and university services.
• Input and organize information in databases.
• Coordinate events with the Associate Center Director.
• Maintain attendance rosters and communicate updates.

Skills

Customer service

Communication

Multitasking

MS Office

Education

Bachelor's degree or equivalent

Tools

Microsoft Word

Microsoft Office Suite

Job description

NU National University is seeking a Campus Support Specialist to provide on-site support for students and prospective students at our Los Angeles area campus. The role includes administrative tasks across advising, financial aid, student accounts, and university services, serving as the first point of contact for remote advising.

Responsibilities include handling inquiries, organizing data, planning events with the Associate Center Director, and ensuring accurate records while maintaining