Campus Student Services & Advising Specialist

National University; San Diego (CA); Vor Ort; USD 28.000 - 36.000; Vollzeit

Zusammenfassung

National University is seeking a Campus Support Specialist to provide on-site support for students and prospective students. You will assist with advising, financial aid, student accounts, and university services, acting as a first-level contact for remote advising.

Responsibilities include handling calls and walk-ins, organizing data, coordinating events, maintaining records, updating faculty and staff, and ensuring facilities and classroom readiness in a fast-paced on-site environment at

Qualifikationen

• Bachelor's degree preferred or equivalent combination of education and experience.
• Minimum of three (3) years of experience in customer service or related required.
• Experience in higher education preferred.
• Experience working in a technology-driven enterprise preferred.

Aufgaben

• Handle phone calls, in-person walk-ins, and emails from prospective students.
• Assist with student queries related to advising and university services.
• Organize and input information into databases.
• Plan and coordinate events with the Associate Center Director.
• Answer application and general enrollment inquiries from the public.
• Maintain relevant records and documentation, as required.
• Provide input on how to improve processes based on client feedback.
• Maintain attendance rosters and retention procedures.
• Disseminate information to faculty, students, and staff through relevant channels.
• Ensure classroom, equipment, and facility are ready for daily activities.

Kenntnisse

Customer service

Communication

Multitasking

Organization

Teamwork

Confidentiality

Ausbildung

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Office

Jobbeschreibung

National University is seeking a Campus Support Specialist to provide on-site support for students and prospective students. You will assist with advising, financial aid, student accounts, and university services, acting as a first-level contact for remote advising.

Responsibilities include handling calls and walk-ins, organizing data, coordinating events, maintaining records, updating faculty and staff, and ensuring facilities and classroom readiness in a fast-paced on-site environment at