Campus IT Support Specialist: Mac & Windows Expert

American Heritage Schools- Broward Campus; Melaleuca Isles (FL); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Free tuition

Summer education discount

Summer day camp

Early care

Yearly bonuses

401K match

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Housing assistance

Continuing education

Job summary

American Heritage Schools Broward Campus is seeking an IT Support Specialist to maintain and support a Mac/Windows desktop environment across campus. The role is an in-person, on-site position with responsibilities spanning hardware, software, and network services.

The ideal candidate will have 3–5 years of IT experience, strong customer service skills, and proficiency in imaging or MDM tools, TCP/IP, DHCP, DNS, and LDAP.

Qualifications

• 3-5 years IT experience preferred.
• Extensive knowledge supporting macOS / iOS / Linux / Windows environments.
• Experience with printer support including drivers and configuration.
• Familiarity with imaging concepts and imaging software; MDM.
• Working knowledge of TCP/IP, DHCP, DNS, and LDAP.

Responsibilities

• Install, maintain, and administer Macs/Windows desktops and peripherals.
• Troubleshoot hardware, software, and connectivity issues.
• Install and manage network printers and related drivers.

Skills

macOS

iOS

Linux

Windows

Printer support

TCP/IP

DHCP/DNS

LDAP

MDM

Customer service

Education

Associate of Science

Tools

MDM

Imaging software

Printer drivers

Job description

American Heritage Schools Broward Campus is seeking an IT Support Specialist to maintain and support a Mac/Windows desktop environment across campus. The role is an in-person, on-site position with responsibilities spanning hardware, software, and network services.

The ideal candidate will have 3–5 years of IT experience, strong customer service skills, and proficiency in imaging or MDM tools, TCP/IP, DHCP, DNS, and LDAP.