Mac IT Support Pro — On-Site Education Tech

Ahschool; Florida; Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Free tuition for children

Summer education discount

Summer day camp

Childcare

Yearly bonuses

401K with match

Health/Dental/Vision insurance

Pet insurance

Disability insurance

Life insurance

Company housing

Continuing education

Zusammenfassung

American Heritage Schools in Delray Beach, FL is seeking an IT Support Specialist to troubleshoot and administer a Mac-based computing environment, including Windows desktops, printers, projectors, interactive boards, and classroom devices.

The role requires 3–5 years of IT experience, strong customer service, and the ability to respond to helpdesk tickets, manage backups, imaging, and network services across campus.

Qualifikationen

• Associate of Science preferred.
• 3-5 years of relevant IT work experience is preferred.
• Extensive knowledge supporting macOS/iOS/iPadOS/Linux/Windows.
• Experience with printer support and imaging concepts.
• Familiarity with TCP/IP, DHCP, DNS, and LDAP.

Aufgaben

• Install, maintain, and administer Apple and Windows desktops and peripherals.
• Troubleshoots hardware, software, and connectivity issues.
• Manage printers, projectors, interactive boards, and classroom devices.
• Configure and maintain networks, backups, and imaging.
• Respond to helpdesk tickets and uphold excellent customer service.

Kenntnisse

MacOS/iOS/Linux/Windows support

Helpdesk & customer service

Networking basics

Printer support

Imaging & MDM

Background checks

Ausbildung

Associate of Science

Tools

Imaging software

MDM systems

Printer drivers

Networking tools

Jobbeschreibung

American Heritage Schools in Delray Beach, FL is seeking an IT Support Specialist to troubleshoot and administer a Mac-based computing environment, including Windows desktops, printers, projectors, interactive boards, and classroom devices.

The role requires 3–5 years of IT experience, strong customer service, and the ability to respond to helpdesk tickets, manage backups, imaging, and network services across campus.