On-Site Campus IT Support Specialist (Mac/Windows)

American Heritage Schools- Palm Beach campus; Delray Beach (FL); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Free tuition for employees’ children

Employee housing assistance

401K with employer match

Health, Dental, Vision insurance

Life Insurance

Job summary

American Heritage Schools- Palm Beach campus in Delray Beach is seeking an IT Support Specialist to maintain a Mac/iOS/Linux/Windows computing environment and provide end-user support on campus. You will install, configure, and troubleshoot desktops, laptops, projectors, printers, and classroom tech, manage imaging with MDM, backups, and network services, while delivering strong customer service.

The role requires 3–5 years of IT experience, knowledge of macOS, Windows, Linux, and network

Qualifications

• Associate degree preferred; 3–5 years IT experience preferred.
• Extensive knowledge of macOS / iOS / iPadOS / Linux / Windows with cross‑platform integration.
• Familiarity with imaging concepts, imaging software, and MDM.

Responsibilities

• Install, maintain, and administer Macs/Windows desktops and peripherals.
• Troubleshoot hardware, software, and connectivity issues.
• Configure and maintain Apple devices, network cabling, projectors, and classroom tech.
• Manage backups and badge/identification systems.
• Handle helpdesk tickets and communicate with staff effectively.
• Create and test desktop images using imaging tools and MDM.

Skills

Customer service

Organization skills

Analytical abilities

Problem-solving

Written communication

Verbal communication

Education

Associate degree in IT/related field

Tools

MacOS / macOS support

Windows

MDM

Imaging software

Printer drivers

TCP/IP / DHCP / DNS / LDAP

Job description

American Heritage Schools- Palm Beach campus in Delray Beach is seeking an IT Support Specialist to maintain a Mac/iOS/Linux/Windows computing environment and provide end-user support on campus. You will install, configure, and troubleshoot desktops, laptops, projectors, printers, and classroom tech, manage imaging with MDM, backups, and network services, while delivering strong customer service.

The role requires 3–5 years of IT experience, knowledge of macOS, Windows, Linux, and network