Business Solutions Analyst II — Data & Systems Health Lead

Chesapeake Utilities Corporation; Athens (OH); Híbrido; USD 70 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Career growth

Team atmosphere

Annual bonus

Recognition events

Wellness initiatives

Generous benefits

Paid time off

Resumo da oferta

Chesapeake Utilities Corporation is seeking a Business Solutions Analyst II to support the health, efficiency, and continuous improvement of customer experience systems and business operations. You will liaise between business units and technical teams, monitor system health, develop dashboards, and drive process optimization.

The role involves independent work on moderately complex issues, leading portions of system reviews, mentoring junior analysts, and contributing to enterprise projects.

Qualificações

• 2-4 years of relevant experience in business systems, data analysis, or operational support.
• Proficiency in data analysis and visualization using Excel, Power BI, and Tableau.
• Experience with SAP S/4HANA, C4C, FSM, or similar enterprise systems is preferred.

Responsabilidades

• Support system health, vendor relationships, data reporting, and process optimization.
• Develop and maintain dashboards and reports to track key metrics.
• Lead portions of system reviews and assist in project work with cross-functional teams.
• Provide first-level system support and contribute to QA and documentation.

Conhecimentos

Data analysis

Visualization tools

Excel

Power BI

Tableau

SAP systems

Office Suite

Regulatory compliance

Vendor management

Project management

Communication

Formação académica

Bachelor's degree in Business/IS/Finance or related field

Ferramentas

SAP

Office Suite

ERP systems

Descrição da oferta de emprego

Chesapeake Utilities Corporation is seeking a Business Solutions Analyst II to support the health, efficiency, and continuous improvement of customer experience systems and business operations. You will liaise between business units and technical teams, monitor system health, develop dashboards, and drive process optimization.

The role involves independent work on moderately complex issues, leading portions of system reviews, mentoring junior analysts, and contributing to enterprise projects.