Hybrid Business Solutions Analyst - Data & Dashboards

Chesapeake Utilities Corporation; Elizabethtown (Lancaster County); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Annual bonus

401k plan

Medical, dental & life insurance

Paid time off

Job summary

Chesapeake Utilities Corporation is seeking a Business Solutions Analyst II to support health, efficiency, and continuous improvement of customer experience systems and operations. You will liaise between business units and IT, monitor system health, develop dashboards, and contribute to enterprise-wide projects.

You will work hybrid, with periodic travel required, and mentor entry-level analysts while managing multiple priorities with limited supervision.

Qualifications

• Proficiency in data analysis and visualization tools such as Excel, Power BI, and Tableau.
• Strong analytical and problem-solving abilities with attention to detail.
• Ability to manage multiple priorities and work independently.
• Bachelor's degree in Business, Information Systems, Finance, or related field, or equivalent work experience.
• 2-4 years of relevant experience in business systems, data analysis, or operational support.

Responsibilities

• Works independently on moderately complex issues and supports business process improvements.
• Leads system health monitoring efforts and recommends corrective actions.
• Develops and maintains BI dashboards and reporting tools to track key metrics.
• Collaborates with cross-functional teams to resolve business challenges and improve usability.
• Participates in project support, research, documentation, and admin tasks.
• On-Call Supervisor rotation (minimum two shifts annually).

Skills

Data analysis

Independent work

Communication skills

Problem solving

Education

Bachelor's degree or equivalent

Tools

Excel

Power BI

Tableau

Job description

Chesapeake Utilities Corporation is seeking a Business Solutions Analyst II to support health, efficiency, and continuous improvement of customer experience systems and operations. You will liaise between business units and IT, monitor system health, develop dashboards, and contribute to enterprise-wide projects.

You will work hybrid, with periodic travel required, and mentor entry-level analysts while managing multiple priorities with limited supervision.