Growth-Driven Business Solutions Analyst I

Chesapeake Utilities Corporation; Wilmington (NC); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Annual bonus

Salary increases

401(k)

Medical, dental, life insurance

Tuition reimbursement

Volunteer hours

Paid time off

Job summary

Chesapeake Utilities Corporation is seeking a Business Solutions Analyst I to support the health, efficiency, and continuous improvement of customer experience systems and operations. You will liaise between business units and IT, handling basic troubleshooting, documentation, and analytics in a hybrid work environment.

Entry-level to 2 years experience in business systems and data analysis is preferred. The role involves daily system tasks, report generation, and collaboration with

Qualifications

• Bachelor's degree or equivalent work experience in business systems or related field.
• 0-2 years of relevant experience in business systems, data analysis, or operational support.
• Experience with SAP S/4HANA, C4C, FSM, SSAM or similar enterprise systems.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Provide foundational support for business systems.
• Monitor and respond to incoming support requests; perform first-level troubleshooting.
• Generate reports and dashboards; analyze data to support decisions.
• Collaborate with cross-functional teams to improve system usability.
• Participate in project support, research, documentation, and admin tasks.

Skills

Analytical thinking

Problem-solving

Communication

Multi-tasking

Education

Bachelor's degree in Business/IS/Finance or related field

Tools

Microsoft Office

SAP S/4HANA

C4C FSM SSAM

Job description

Chesapeake Utilities Corporation is seeking a Business Solutions Analyst I to support the health, efficiency, and continuous improvement of customer experience systems and operations. You will liaise between business units and IT, handling basic troubleshooting, documentation, and analytics in a hybrid work environment.

Entry-level to 2 years experience in business systems and data analysis is preferred. The role involves daily system tasks, report generation, and collaboration with