Junior Business Solutions Analyst — Systems & Data

Chesapeake Utilities Corporation; West Point (VA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

401k plan available

Medical, dental, life insurance

Tuition reimbursement

Volunteer hours and wellness programs

Job summary

Chesapeake Utilities Corporation is seeking a Business Solutions Analyst I to support health, efficiency, and continuous improvement of customer experience systems and operations. You will liaise between business units and technical teams, assisting with system health, data reporting, and business process optimization.

The role involves learning and development in enterprise systems, first-level support, and collaboration across departments to drive improvements and ensure reliable operations.

Qualifications

• Bachelor's Degree in Business, Information Systems, Finance, or related field, or equivalent work experience.
• 0-2 years of relevant experience in business systems, data analysis, or operational support.

Responsibilities

• Provide foundational support for business systems and daily tasks.
• Monitor intake system, perform first-level troubleshooting, and escalate as needed.
• Generate reports and dashboards to track performance metrics for decision making.
• Support vendor relationships and track contract terms and compliance.
• Collaborate with cross-functional teams to resolve business challenges and improve usability.
• Participate in project support, documentation, and administrative tasks.

Skills

Analytical thinking

Problem solving

Verbal communication

Written communication

Multi-tasking

Education

Bachelor's degree in Business/IS/Finance

Tools

SAP S/4HANA

C4C

FSM

SSAM

Microsoft Office

Job description

Chesapeake Utilities Corporation is seeking a Business Solutions Analyst I to support health, efficiency, and continuous improvement of customer experience systems and operations. You will liaise between business units and technical teams, assisting with system health, data reporting, and business process optimization.

The role involves learning and development in enterprise systems, first-level support, and collaboration across departments to drive improvements and ensure reliable operations.