Brand & Sales Experience Ambassador

Macy's; Saugus (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in the United States is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. The role focuses on upselling, building repeat clientele, and serving as the expert for assigned brands.

Full-time or part-time schedules apply; benefits include health coverage and 401(k) match, with opportunities to participate in training and leadership development.

Qualifications

• Previous retail or selling experience is preferred.
• Strong customer service and interpersonal skills.
• Ability to communicate clearly with customers, peers, and leadership.

Responsibilities

• Provide an exceptional customer experience with a customer-first approach.
• Greet customers, make product recommendations, and upsell.
• Coordinate with vendors, stylists, and store leadership to drive sales.
• Maintain neat sales floor, signage, and accurate markdowns.
• Plan and execute vendor events to boost sales and brand presence.

Skills

Customer service

Upselling

Relationship building

Communication

Tools

POS systems

Mobile devices

RF equipment

Job description

Macy's in the United States is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. The role focuses on upselling, building repeat clientele, and serving as the expert for assigned brands.

Full-time or part-time schedules apply; benefits include health coverage and 401(k) match, with opportunities to participate in training and leadership development.