Brand & Vendor Sales Ambassador

Macy's; Oak Knoll (MN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will cultivate repeat clientele and serve as the expert for designated brands, communicating customer needs to leadership and vendor teams, and executing merchandising initiatives.

Full-time schedules typically start at 30+ hours per week; benefits include health coverage, 401(k) match, paid time off, holidays, and development opportunities.

Qualifications

• Minimum 1 year selling or retail experience required.
• Ability to build relationships and convert customers into clients.
• Excellent verbal and written communication and interpersonal skills.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority
• Greet customers, make product recommendations, and upsell
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns
• Create and implement best practices to drive sales, turn, and gross margin above company average
• Build brand-specific clientele to support local marketing
• Execute vendor and non-vendor events to increase sales
• Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met
• Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills

Customer relationships

Sales-driven

Communication skills

Team collaboration

Job description

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will cultivate repeat clientele and serve as the expert for designated brands, communicating customer needs to leadership and vendor teams, and executing merchandising initiatives.

Full-time schedules typically start at 30+ hours per week; benefits include health coverage, 401(k) match, paid time off, holidays, and development opportunities.