Brand Ambassador & Sales Specialist

Macy's, Inc.; Aiea (HI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Holidays

Job summary

Macy’s, Inc. is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell and build repeat clientele while serving as the expert for designated brands.

Collaborate with leadership and the vendor community to execute merchandising initiatives. Full-time role with hours depending on business needs. The position emphasizes exceptional customer service, events, and a collaborative team environment.

Qualifications

• Minimum 1 year of selling or retail experience.
• Ability to greet customers and make product recommendations.
• Strong communication and interpersonal skills.

Responsibilities

• Provide exceptional customer experience with the customer always as priority.
• Greet customers, recommend products, and upsell.
• Coordinate with vendors, stylists, and store leadership to execute merchandising initiatives.
• Maintain neat, properly signed sales floor for sales and markdowns.
• Support local marketing by building brand-specific clientele.
• Organize and lead vendor-sponsored events and customer-focused activities.
• Process transactions using Macy's POS with friendly service.

Skills

Customer service

Sales

Upselling

Merchandising

Vendor liaison

Tools

POS systems

Job description

Macy’s, Inc. is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell and build repeat clientele while serving as the expert for designated brands.

Collaborate with leadership and the vendor community to execute merchandising initiatives. Full-time role with hours depending on business needs. The position emphasizes exceptional customer service, events, and a collaborative team environment.