Brand Ambassador: Elevate Sales & Brand Experience

Macy's; Florida; On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will cultivate repeat clientele, act as the expert for designated brands, and communicate customer needs to leadership and vendors.

Full-time schedules vary, with hours dependent on business needs and eligibility for benefits. You will execute merchandising initiatives and collaborate with store leadership to ensure a superior customer experience, while building brand-specific

Qualifications

• Minimum 1 year retail or selling experience.
• Excellent communication and interpersonal skills.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Provide exceptional customer experience with the customer as the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as liaison between vendors, stylists, and store leadership.
• Keep sales floor neat, signed, and ready for sales and markdowns.
• Plan and lead customer-facing vendor events to meet goals.
• Wrap up sales using Macy's point of sale systems in a warm, celebratory manner.

Skills

Customer relationship building

Sales & upselling

Communication skills

Time management

Independent worker

Job description

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will cultivate repeat clientele, act as the expert for designated brands, and communicate customer needs to leadership and vendors.

Full-time schedules vary, with hours dependent on business needs and eligibility for benefits. You will execute merchandising initiatives and collaborate with store leadership to ensure a superior customer experience, while building brand-specific