Branch Services Specialist

State Employees' Credit Union; Chapel Hill (NC); On-site; USD 32,000 - 38,000; Full time

Job summary

State Employees' Credit Union is seeking a member-focused teller in Chapel Hill, NC. You will greet members, open accounts, process transactions, and educate customers on available services.

Ideal candidates have strong math and communication skills, the ability to work under pressure, and a commitment to confidentiality. The role involves cash handling, daily balancing, and collaboration with team members to provide excellent service.

Qualifications

• Friendly, people-oriented professional with strong math skills.
• Able to explain banking products and services clearly.
• Proven ability to handle cash accurately and balance transactions.
• Capable of working in a fast-paced environment and under pressure.

Responsibilities

• Open new memberships and accounts.
• Process changes in accounts.
• Educate members on available services and recommend solutions.
• Key transactions in the system and balance cash drawer.
• Balance vault, ATM, and coin sorter as needed.
• Operate drive-thru window and assist members with queries.

Skills

Customer service

Cash handling

Communication

Teamwork

Multi-tasking

Tools

Margo system

Job description

State Employees' Credit Union is seeking a member-focused teller in Chapel Hill, NC. You will greet members, open accounts, process transactions, and educate customers on available services.

Ideal candidates have strong math and communication skills, the ability to work under pressure, and a commitment to confidentiality. The role involves cash handling, daily balancing, and collaboration with team members to provide excellent service.