Branch Service Specialist

State Employees' Credit Union

High Point (NC)

On-site

USD 32,000 - 42,000

Full time

2 days ago

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Job summary

State Employees' Credit Union in High Point, NC is seeking a member service-focused professional to open and maintain member accounts, handle cash, provide information on services, and support daily branch operations. The role involves accurate transaction processing, financial clerical tasks, and helping members with inquiries.

Able to work in a fast-paced environment with strong communication, organization, and a professional appearance.

Qualifications

Self-control and professionalism in a fast-paced environment.
Strong communication with members and coworkers.
Basic math skills for cash handling and transactions.
Organizational and administrative abilities for records and reports.
Professionalism, neat appearance, and positive attitude.
Fluency in English and clear verbal communication.

Responsibilities

Open new memberships and accounts and process account changes.
Educate members on services and make recommendations based on their needs.
Enter transactions into Margo system and balance cash drawer with accuracy.
Balance vault, ATM, and coin sorter; maintain daily/monthly reports.
Operate drive-thru window as needed and assist with clerical duties.
Assist members with problems and reconciliations; support credit line advances with officer approval.
Answer phones, file paperwork, scan documents, and support branch operations.