Branch Service Manager – Pest Control

Assured Environments; New York (NY); On-site; USD 57,000 - 92,000; Full time

Benefits offered by this job

Health benefits starting day 1

401(k) retirement plan

Vacation days & sick days

Company-paid holidays

Job summary

Rentokil North America, Inc. is seeking a Branch Service Supervisor to lead the service department and ensure quality pest control services for customers in the New York area. The role emphasizes training, route oversight, and adherence to safety standards.

The incumbent will supervise staff, manage service quality, and respond to customer concerns, with a total rewards package including benefits starting on day one for full-time colleagues.

Qualifications

• Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to calculate figures and amounts, such as discounts, interest, commissions, percentages, area, circumference, and volume.
• Knowledge of dry chemicals and pesticides.
• Familiar with Department of Transportation (DOT) rules and regulations.

Responsibilities

• Directs staff of the branch service department to provide quality service to all customers.
• Provides continued, up-to-date training of branch service and sales personnel.
• Inspects termite and pest control work to ensure compliance with standards.
• Responds to customer complaints.
• Contacts pending cancellations to retain accounts.
• Maintains current awareness of customers remaining to be serviced in the month.
• Servicing pest routes when necessary.
• Maintains inventory.

Skills

Read and interpret documents

Write routine reports

Speak effectively before groups

Ability to calculate figures

Basic algebra and geometry

Education

High school diploma or GED

2 or 4 year degree strongly preferred

Tools

Dry chemicals and pesticides knowledge

Job description

Rentokil North America, Inc. is seeking a Branch Service Supervisor to lead the service department and ensure quality pest control services for customers in the New York area. The role emphasizes training, route oversight, and adherence to safety standards.

The incumbent will supervise staff, manage service quality, and respond to customer concerns, with a total rewards package including benefits starting on day one for full-time colleagues.