Branch Service Manager - Pest Control Team Lead

Rentokil North America; Montgomery (AL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Cell phone

Laptop

Medical, dental and vision coverage

PTO

Job summary

Rentokil North America is seeking a Service Manager to lead and motivate local Pest Technician Teams, ensuring high-quality service delivery of Terminix products to customers. You’ll oversee branch operations, safety and regulatory compliance, and drive customer satisfaction across your area.

The role emphasizes effective leadership, strong communication, and hands-on problem solving, with opportunities for growth within the Rentokil family.

Qualifications

• Strong leadership and team motivation skills.
• Excellent written and verbal communication.
• Ability to solve problems and provide practical solutions.

Responsibilities

• Lead and motivate Pest Technician Teams to deliver outstanding service.
• Monitor branch schedules and route completion; ensure compliance and safety standards.
• Address customer concerns and manage cancellations when needed.
• Evaluate Pest Technician performance and maintain inventory levels.
• Coordinate ongoing training for local sales and service teams.

Skills

Leadership

Communication

Problem solving

Detail oriented

Education

Associate's degree

Job description

Rentokil North America is seeking a Service Manager to lead and motivate local Pest Technician Teams, ensuring high-quality service delivery of Terminix products to customers. You’ll oversee branch operations, safety and regulatory compliance, and drive customer satisfaction across your area.

The role emphasizes effective leadership, strong communication, and hands-on problem solving, with opportunities for growth within the Rentokil family.