Branch Service Manager: Lead Pest Tech Teams & Growth

Rentokil North America; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Cell phone

Laptop

Paid time off

Job summary

Rentokil North America is seeking a Service Manager to lead Pest Tech teams at a local branch, drive service delivery, and maintain high customer satisfaction levels. The role involves coordinating scheduling, safety compliance, and staff development across the branch.

The ideal candidate will have an associate degree, a valid driver’s license, and 1–2 years of related experience, with relocation willingness and strong communication and problem-solving skills.

Qualifications

• Associate degree required; four-year degree desirable.
• Valid driver’s license from residence state is required.
• 1–2 years related experience helpful but not required.
• Willingness to relocate is highly desirable.
• Ability to lead and motivate others; strong written and verbal communication.
• Detail oriented with focus on safety; basic math skills for sales/service calculations.

Responsibilities

• Monitor branch scheduling and ensure pest tech routes are completed.
• Ensure regulatory compliance and safety standards are met.
• Respond to customer concerns including cancellations.
• Inspect and evaluate Pest Technicians’ performance.
• Monitor and maintain inventory of pest control products.
• Facilitate continual training of local sales and service teams.

Skills

Leadership

Customer service

Communication

Problem solving

Safety awareness

Relocation willingness

Education

Associate degree

Four-year degree desirable

Job description

Rentokil North America is seeking a Service Manager to lead Pest Tech teams at a local branch, drive service delivery, and maintain high customer satisfaction levels. The role involves coordinating scheduling, safety compliance, and staff development across the branch.

The ideal candidate will have an associate degree, a valid driver’s license, and 1–2 years of related experience, with relocation willingness and strong communication and problem-solving skills.