Branch Service Manager: Lead Pest Tech Team to Excellence

Rentokil North America; EE. UU.; Presencial; USD 55.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company vehicle

Gas card

Cell phone

Laptop

Medical coverage

Descripción de la vacante

Rentokil North America seeks a Service Manager to lead pest technician teams at local branches, ensuring efficient operations and exceptional service delivery. You will drive performance, schedule optimization, and safety adherence while maintaining high levels of customer satisfaction.

The role requires an associate degree (a 4-year degree is desirable), valid driver’s license, and strong leadership, communication, and problem-solving skills.

Formación

• Lead and motivate Pest Technician teams at local branches.
• Strong communications skills, both written and verbal.
• Ability to solve practical problems and implement solutions.
• Ability to build rapport with customers and employees.
• Commitment to safety standards and regulatory compliance.

Responsabilidades

• Oversee branch scheduling and route completion for pest techs.
• Ensure regulatory compliance and safety standards are met/exceeded.
• Address customer concerns and manage cancellation requests.
• Evaluate Pest Technician performance and provide feedback.
• Monitor inventory of pest control products and supply chain.

Conocimientos

Leadership

Communication

Problem solving

Rapport building

Safety awareness

Mathematical aptitude

Educación

Associate degree

Descripción del empleo

Rentokil North America seeks a Service Manager to lead pest technician teams at local branches, ensuring efficient operations and exceptional service delivery. You will drive performance, schedule optimization, and safety adherence while maintaining high levels of customer satisfaction.

The role requires an associate degree (a 4-year degree is desirable), valid driver’s license, and strong leadership, communication, and problem-solving skills.