Branch Service Manager - Pest Control

Rentokil North America; Illinois; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Cell phone

Laptop

Competitive compensation

Career advancement

Job summary

Rentokil North America is seeking a Service Manager to lead and motivate our local Pest Technician Teams, delivering outstanding service to our valued customers at a Terminix branch.

This on-site role requires an associate degree, a valid driver's license, and the ability to manage schedules, ensure safety and regulatory compliance, handle inventory, and train staff while building strong client relationships.

Qualifications

• An associate’s degree (A four year degree is highly desirable)
• Must possess a valid driver's license from state of residence
• Having 1-2 years of related experience is very helpful, but not required
• Willingness to relocate is highly desirable
• You are able to effectively lead and motivate others
• You have strong communications skills – impersonal, written, presenting
• You are good at problem solving and coming up with practical solutions
• You are able to build rapport easily and establish trust with customers and employees
• You are detailed oriented and understand the importance of safety
• You have a good aptitude for basic/intermediate math—necessary for doing calculations related to sales and service
• Of course, given our business, you should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary.

Responsibilities

• Monitoring branch scheduling and ensuring pest tech routes are successfully completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns, including resolving cancellation requests
• Inspecting and evaluating the performance of Pest Technicians
• Monitoring and maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service teams

Skills

Leadership

Communication

Problem solving

Interpersonal skills

Safety awareness

Math skills

Relocation willingness

Team motivation

Education

Associate degree

Four-year degree desirable

Job description

Rentokil North America is seeking a Service Manager to lead and motivate our local Pest Technician Teams, delivering outstanding service to our valued customers at a Terminix branch.

This on-site role requires an associate degree, a valid driver's license, and the ability to manage schedules, ensure safety and regulatory compliance, handle inventory, and train staff while building strong client relationships.