Branch Service Leader — Pest Control (Day 1 Benefits)

Rentokil Terminix; Alsip (IL); On-site; USD 57,000 - 92,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

Disability insurance

Life insurance

401(k) with match

Holidays & PTO

Job summary

Rentokil North America is seeking a Branch Service Department Leader to direct staff and ensure quality service across the customer base. The role emphasizes training, supervision, and adherence to company standards.

The position offers competitive base pay, comprehensive benefits from day one, and opportunities to grow within a global leader in pest control across multiple industries.

Qualifications

• High school diploma or GED required.
• 2- or 4-year degree strongly preferred.
• 1–2 years related experience preferred.
• Knowledge of dry chemicals and pesticides.
• Familiar with DOT rules and regulations.

Responsibilities

• Directs, monitors, and motivates staff of the branch service department to provide quality service to all customers.
• Provides continued, up-to-date training of branch service and sales personnel.
• Inspects termite and pest control work to ensure compliance with company standards.
• Responds to customer complaints.
• Contacts pending cancellations in an attempt to retain account.
• Maintains current awareness of number of customers remaining to be serviced in the month.
• Takes responsibility of servicing pest routes when necessary.
• Maintains inventory.

Skills

Reading and interpreting documents

Technical writing

Public speaking

Numerical calculations

Problem solving

Education

High school diploma or GED

2- or 4-year degree (associate or bachelor’s) preferred

Job description

Rentokil North America is seeking a Branch Service Department Leader to direct staff and ensure quality service across the customer base. The role emphasizes training, supervision, and adherence to company standards.

The position offers competitive base pay, comprehensive benefits from day one, and opportunities to grow within a global leader in pest control across multiple industries.