Branch Operations & Loader Specialist

RB Global Inc.; Athens (AL); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

401k with company match

Paid time off 15 days

Medical benefits

Job summary

RB Global Inc. is seeking a Branch Operations Assistant in Athens, AL to support customers and the branch under supervision. The role includes clerical tasks, data entry, and assisting with yard operations such as loader duties to prepare vehicles for sale.

You will interact with customers, reference pricing, process paperwork for auctions, and help maintain vehicles. The position requires outdoor work in all weather and strong communication skills.

Qualifications

• Leadership and time-management skills required.
• Ability to work independently with strong problem resolution.
• Excellent communication skills, written and verbal.
• Willing to learn forklift operation within 90 days.
• General mechanical knowledge of vehicles.
• Experience in equipment rental or construction preferred.
• Basic automotive repair skills preferred.
• Previous forklift operating experience.
• Strong MS Office skills with Excel and PowerPoint.
• Must operate outdoors in all weather; safety-aware.

Responsibilities

• Provide various customer support services through mail, telephone, and direct personal contact.
• Process orders and assignments and enter data into the computer system.
• Reference pricing and delivery information.
• Respond to customer questions, complaints, and requests.
• Perform word processing assignments, filing, and related clerical duties.
• Process all necessary paperwork for auction day, securing necessary approvals.
• Follow well-established procedures and under the close direction of the supervisor.
• Open to learning automobile titling.
• Assist with other office functions as needed.
• Vehicle check-in by recording and filing information on vehicles being assigned to the facility.
• Detail (thoroughly clean) vehicles to improve their appearance to enhance their value at auction.
• Safely operate passenger vehicles to move the vehicles around the facility and store them in the appropriate locations at the branch.
• Assist visitors by providing appropriate guidance and/or directing them to the appropriate person for additional assistance.
• Experienced loader operation.
• Able and willing to report all violations of company policy to a supervisor or manager, immediately.
• Subject matter expert for Yard Attendants, Loader Operators, and Customer Service Representatives
• Other duties as assigned per business needs.

Skills

Leadership

Time management

Independence

Problem solving

Communication

Forklift training

Vehicle mechanics

Industry experience

Auto repair basics

Forklift operation

MS Office

Tools

MS Office

Job description

RB Global Inc. is seeking a Branch Operations Assistant in Athens, AL to support customers and the branch under supervision. The role includes clerical tasks, data entry, and assisting with yard operations such as loader duties to prepare vehicles for sale.

You will interact with customers, reference pricing, process paperwork for auctions, and help maintain vehicles. The position requires outdoor work in all weather and strong communication skills.