Branch Operations & Yard Prep Specialist

Ritchie Bros.; Athens (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Ritchie Bros. is seeking a Branch Operations Assistant for Yard Operations at our Athens, AL location.

You will support customers and the branch, handling clerical duties and assisting with yard functions including Loader Operation to ensure information is recorded on incoming vehicles and maintained during the sale process. The role requires leadership, strong communication, and the ability to work outdoors in all weather.

Qualifications

• Strong leadership and time management skills.
• Ability to work independently and communicate effectively with customers.
• Willing to learn forklift operation within 90 days of starting.
• Experience in equipment rental or construction preferred.
• Proficiency with Microsoft Office, especially Excel and PowerPoint.

Responsibilities

• Provide customer support via mail, telephone, and direct personal contact.
• Process orders and data entry into the computer system.
• Reference pricing and delivery information.
• Respond to customer questions, complaints, and requests.
• Perform word processing, filing, and related clerical duties.
• Process paperwork for auction day and secure necessary approvals.
• Follow established procedures under supervisor direction.
• Assist with yard functions and vehicle check-in with accurate record keeping.
• Detail vehicles to improve appearance for auction value.

Job description

Ritchie Bros. is seeking a Branch Operations Assistant for Yard Operations at our Athens, AL location.

You will support customers and the branch, handling clerical duties and assisting with yard functions including Loader Operation to ensure information is recorded on incoming vehicles and maintained during the sale process. The role requires leadership, strong communication, and the ability to work outdoors in all weather.