Bilingual Training & Onboarding Coordinator

Serenity Home Health Care Agency LLC; Chicago (IL); On-site; USD 28,000 - 30,000; Full time

Job summary

Serenity Home Health Care Agency LLC in Chicago, IL is seeking a Training and Onboarding Coordinator - Bilingual Spanish to manage applicant/caregiver onboarding, explain hiring steps, and schedule interviews and training sessions.

The role requires coordinating admissions, maintaining digital records, and handling inquiries while ensuring compliance and exceptional customer service. Monday-Friday 9:00 AM to 5:00 PM, 40 hours per week.

Qualifications

• High school diploma or equivalent is required.
• Caregiverlist training certificate is required.
• Experience in intake or medical office administration is preferred.

Responsibilities

• Welcomes individuals, clients, applicants, and caregivers to the company.
• Trains and completes admissions paperwork and enters it digitally.
• Schedules appointments for consultations and intake procedures.
• Answers phone and email inquiries.
• Addresses client, applicant, caregiver concerns professionally.
• Performs clerical tasks such as filing, copying, or faxing.
• Participates in bi-weekly paycheck distribution.
• Ensures compliance with company regulations and policies.
• Performs other duties as assigned.

Skills

Customer service

Organizational skills

Spanish language

Communication skills

Computer literacy

Education

High school diploma or equivalent

Caregiverlist training certificate

Intake/medical office administration experience

Job description

Serenity Home Health Care Agency LLC in Chicago, IL is seeking a Training and Onboarding Coordinator - Bilingual Spanish to manage applicant/caregiver onboarding, explain hiring steps, and schedule interviews and training sessions.

The role requires coordinating admissions, maintaining digital records, and handling inquiries while ensuring compliance and exceptional customer service. Monday-Friday 9:00 AM to 5:00 PM, 40 hours per week.