Bilingual Training & Onboarding Coordinator

Serenity Home Healthcare Inc.; Chicago (IL); Sur place; USD 28 000 - 30 000; Plein temps

Résumé du poste

Serenity Home Healthcare Inc. is seeking a Training and Onboarding Coordinator who is bilingual in Spanish to guide applicants and caregivers through our hiring and onboarding process.

You will schedule interviews and training, handle admissions paperwork digitally, and ensure compliance while delivering strong customer service. The role emphasizes organization, accurate data entry, and effective communication with clients, applicants, and team members.

Qualifications

• High school diploma or equivalent.
• Caregiverlist online training certificate (24hrs).
• Past experience in intake or medical office administration.

Responsabilités

• Welcome individuals, clients, applicants, and caregivers to the company.
• Train and complete admissions paperwork and enter it digitally.
• Schedule appointments for consultations and intake procedures.
• Answer phone and email inquiries.
• Address caregiver or client concerns professionally; perform clerical tasks as needed.
• Distribute bi-weekly checks.
• Comply with company policies and regulations.
• Perform other job-related duties as assigned.

Connaissances

Customer service

Organizational skills

Time management

Communication skills

Spanish literacy

Formation

High school diploma or equivalent

Caregiverlist online training certificate

Outils

Computer literacy

Description du poste

Serenity Home Healthcare Inc. is seeking a Training and Onboarding Coordinator who is bilingual in Spanish to guide applicants and caregivers through our hiring and onboarding process.

You will schedule interviews and training, handle admissions paperwork digitally, and ensure compliance while delivering strong customer service. The role emphasizes organization, accurate data entry, and effective communication with clients, applicants, and team members.