Training & Onboarding Coordinator - Bilingual Spanish

Serenity Home Healthcare Inc.; Chicago (IL); Presencial; USD 28 000 - 30 000; Tempo integral

Resumo da oferta

Serenity Home Healthcare Inc. is seeking a Training and Onboarding Coordinator who is bilingual in Spanish to guide applicants and caregivers through our hiring and onboarding process.

You will schedule interviews and training, handle admissions paperwork digitally, and ensure compliance while delivering strong customer service. The role emphasizes organization, accurate data entry, and effective communication with clients, applicants, and team members.

Qualificações

• High school diploma or equivalent.
• Caregiverlist online training certificate (24hrs).
• Past experience in intake or medical office administration.

Responsabilidades

• Welcome individuals, clients, applicants, and caregivers to the company.
• Train and complete admissions paperwork and enter it digitally.
• Schedule appointments for consultations and intake procedures.
• Answer phone and email inquiries.
• Address caregiver or client concerns professionally; perform clerical tasks as needed.
• Distribute bi-weekly checks.
• Comply with company policies and regulations.
• Perform other job-related duties as assigned.

Conhecimentos

Customer service

Organizational skills

Time management

Communication skills

Spanish literacy

Formação académica

High school diploma or equivalent

Caregiverlist online training certificate

Ferramentas

Computer literacy

Descrição da oferta de emprego

Training and Onboarding Coordinator - Bilingual Spanish

Job Summary

Responsible for contacting interested applicants/caregivers, detailing our hiring process, scheduling interview and training appointments. Executing training and onboarding processes. Contacts caregivers concerning compulsory compliance certifications and/or re-certifications. Highly organized and detail-oriented. Has excellent interpersonal skills, with a strong aptitude for great customer service.

Responsibilities

• Welcomes Individuals, clients, applicants, and caregivers to the company.
• Trains and completes all admissions, paperwork and enters it digitally.
• Schedules appointments for consultations and Intake procedures.
• Answers phone and email inquiries.
• Addresses any clients, applicants, caregiver complaints or concerns professionallyPerforms clerical work, such as filing, copying, or faxing
• Participates in the distribution of bi-weekly checks
• Complies with the regulations and policies of the company.
• Perform other job-related duties as assigned.

Required Skills/Abilities

Strong affinity for customer service.Excellent organizational and time-management skills.Great communication skills.Proficient computer literacy.Must be able to read speak and write Spanish.

Education and Experience

High school diploma or equivalent.24hrs Online Caregiverlist training certificatePast experience in intake or medical office administration.

Physical Requirement

Prolonged period of sitting at a desk and working on a computer

Work Schedule

Monday - Friday 9:00 AM to 5:00 PM

Hours

40 Hours

Compensation details:

20-22 Hourly Wage