Training & Onboarding Coordinator - Bilingual Spanish

Serenity Home Health Care Agency LLC; Chicago (IL); Vor Ort; USD 28.000 - 30.000; Vollzeit

Zusammenfassung

Serenity Home Health Care Agency LLC in Chicago, IL is seeking a Training and Onboarding Coordinator - Bilingual Spanish to manage applicant/caregiver onboarding, explain hiring steps, and schedule interviews and training sessions.

The role requires coordinating admissions, maintaining digital records, and handling inquiries while ensuring compliance and exceptional customer service. Monday-Friday 9:00 AM to 5:00 PM, 40 hours per week.

Qualifikationen

• High school diploma or equivalent is required.
• Caregiverlist training certificate is required.
• Experience in intake or medical office administration is preferred.

Aufgaben

• Welcomes individuals, clients, applicants, and caregivers to the company.
• Trains and completes admissions paperwork and enters it digitally.
• Schedules appointments for consultations and intake procedures.
• Answers phone and email inquiries.
• Addresses client, applicant, caregiver concerns professionally.
• Performs clerical tasks such as filing, copying, or faxing.
• Participates in bi-weekly paycheck distribution.
• Ensures compliance with company regulations and policies.
• Performs other duties as assigned.

Kenntnisse

Customer service

Organizational skills

Spanish language

Communication skills

Computer literacy

Ausbildung

High school diploma or equivalent

Caregiverlist training certificate

Intake/medical office administration experience

Jobbeschreibung

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Chicago, IL, US

4 days ago Requisition ID: 1097

Salary Range: $20.00 To $22.00 Hourly

Training and Onboarding Coordinator - Bilingual Spanish

Job Summary

Responsible for contacting interested applicants/caregivers, detailing our hiring process, scheduling interview and training appointments. Executing training and onboarding processes. Contacts caregivers concerning compulsory compliance certifications and/or re-certifications. Highly organized and detail-oriented. Has excellent interpersonal skills, with a strong aptitude for great customer service.

Responsibilities

• Welcomes Individuals, clients, applicants, and caregivers to the company.
• Trains and completes all admissions, paperwork and enters it digitally.
• Schedules appointments for consultations and Intake procedures.
• Answers phone and email inquiries.
• Addresses any clients, applicants, caregiver complaints or concerns professionally
• Perform clerical work, such as filing, copying, or faxing.
• Participates in the distribution of bi-weekly checks
• Complies with the regulations and policies of the company.
• Perform other job-related duties as assigned.

Required Skills/Abilities

• Strong affinity for customer service.
• Excellent organizational and time-management skills.
• Must be able to read speak and write Spanish.

Education and Experience

• High school diploma or equivalent.
• 24hrs Online Caregiverlist training certificate
• Past experience in intake or medical office administration.

Physical Requirement

• Prolonged period of sitting at a desk and working on a computer

Training and Onboarding Coordinator - Bilingual Spanish

Job Summary

Responsible for contacting interested applicants/caregivers, detailing our hiring process, scheduling interview and training appointments. Executing training and onboarding processes. Contacts caregivers concerning compulsory compliance certifications and/or re-certifications. Highly organized and detail-oriented. Has excellent interpersonal skills, with a strong aptitude for great customer service.

Responsibilities

• Welcomes Individuals, clients, applicants, and caregivers to the company.
• Trains and completes all admissions, paperwork and enters it digitally.
• Schedules appointments for consultations and Intake procedures.
• Answers phone and email inquiries.
• Addresses any clients, applicants, caregiver complaints or concerns professionally
• Perform clerical work, such as filing, copying, or faxing.
• Participates in the distribution of bi-weekly checks
• Complies with the regulations and policies of the company.
• Perform other job-related duties as assigned.]

Required Skills/Abilities

• Strong affinity for customer service.
• Excellent organizational and time-management skills.
• Great communication skills.
• Proficient computer literacy.
• Must be able to read speak and write Spanish.

Education and Experience

• High school diploma or equivalent.
• 24hrs Online Caregiverlist training certificate
• Past experience in intake or medical office administration.

Physical Requirement

• Prolonged period of sitting at a desk and working on a computer

Monday - Friday 9:00 AM to 5:00 PM

40 Hours