Bilingual Spanish Office Lead – Front Desk & Programs

Multco; Portland (OR); On-site; USD 40,000 - 50,000; Full time

Job summary

Multnomah County’s Bienestar de la Familia program seeks a bilingual Senior Office Assistant to lead front-d desk operations at Baltazar F Ortiz Community Center. You will serve as primary contact, manage complex scheduling, and provide Spanish/English interpretation to help clients navigate services.

The role requires strong organizational skills, cultural competence, and the ability to coordinate between clients, case managers, and leadership.

Qualifications

• Bilingual Spanish: speak, read, write; pass assessment if bilingual pay not yet received.
• Experience with high-volume front-desk operations and customer interactions.
• Ability to manage complex scheduling and provide language interpretation/translation.

Responsibilities

• Lead front desk operations and serve as primary contact for clients and walk-ins.
• Manage complex scheduling across diverse services and coordinate events.
• Provide interpretation/translation between Spanish and English and assist clients through processes.
• Direct the Office Assistant team and coordinate administrative projects and training.

Skills

Bilingual Spanish

Front desk leadership

Scheduling

Data entry

Interpretation

Tools

ServicePoint/WellSky

Google Suite

Design tools

Job description

Multnomah County’s Bienestar de la Familia program seeks a bilingual Senior Office Assistant to lead front-d desk operations at Baltazar F Ortiz Community Center. You will serve as primary contact, manage complex scheduling, and provide Spanish/English interpretation to help clients navigate services.

The role requires strong organizational skills, cultural competence, and the ability to coordinate between clients, case managers, and leadership.