Bilingual Receptionist & Administrative Assistant

The GEO Group, Inc.; West Manchester Township (York County); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Two weeks vacation

56 hours sick time

Medical, Dental, Vision

Life insurance

Disability insurance

Flexible spending account

401(k) retirement program

Tuition reimbursement

Employee Assistance Program (EAP)

Legal Club of America

Theme Park discounts

Job summary

BI Incorporated is seeking an Administrative Assistant to support the Intensive Supervision Appearance Program (ISAP). The role involves greeting participants, managing check-ins, fielding calls, and maintaining accurate records with attention to detail.

The position requires two years in a similar role, US citizenship, and bilingual English/Spanish skills, plus solid Microsoft Office proficiency to support daily operations and coordination with staff and partners.

Qualifications

• High School Diploma or GED.
• At least two years of work experience in a similar position.
• US citizenship required.
• Must have lived in the United States in the last five years (military and study abroad accepted).
• Bilingual English/Spanish required.
• Good computer skills.
• Effective communication with internal and external contacts.
• Good interpersonal skills and ability to handle the public tactfully.
• Strong organizational skills and attention to detail.
• Working knowledge of Word, Excel and Outlook.

Responsibilities

• Greets and communicates with ISAP program participants, visitors and staff.
• Ensures participants are checked in for office visits.
• Answers phones and directs calls appropriately.
• Maintains participant files and data entry in the computer system.
• Maintains related documentation and records.
• Assists the Program Manager with case coordination and clerical tasks.
• Coordinates transportation services for participants.
• Performs other duties as assigned.

Skills

Bilingual English/Spanish

Effective communication

Interpersonal skills

Attention to detail

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

BI Incorporated is seeking an Administrative Assistant to support the Intensive Supervision Appearance Program (ISAP). The role involves greeting participants, managing check-ins, fielding calls, and maintaining accurate records with attention to detail.

The position requires two years in a similar role, US citizenship, and bilingual English/Spanish skills, plus solid Microsoft Office proficiency to support daily operations and coordination with staff and partners.