Bilingual Administrative Assistant — ISAP Office

The GEO Group Australia Pty Ltd.; Sacramento (CA); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Two weeks of vacation

Sick time accrual (80 hours)

Paid holidays (15)

Medical, dental, and vision coverage

Life insurance (term and whole)

AD&D insurance

Short- and long-term disability

Flexible spending account

401(k) retirement program

Stock purchase program

Tuition reimbursement $3500/year

Employee Assistance Program (EAP)

Legal Shield

Direct deposit

Theme Park discounts

Job summary

BI Incorporated is seeking an Administrative Assistant to support an Intensive Supervision Appearance Program (ISAP) office. This role provides administrative and clerical support, manages check-ins, handles phones, and maintains participant records with accuracy and discretion.

The position requires a High School Diploma or GED, US citizenship, and bilingual English/Spanish capabilities. Strong computer, communication, and organizational skills are essential for daily coordination and data

Qualifications

• High School Diploma or GED required.
• At least two years of work experience in a similar position, including experience with multi-cultural contacts preferred.
• United States citizenship required.
• Must live in the United States three of the last five years (military and study abroad accepted).
• Bilingual English/Spanish required.
• Good computer skills.
• Effective communication skills with internal and external contacts.
• Good interpersonal skills. Ability to deal tactfully with the public.
• Sound judgment and even temperament.
• Ability to deal with multi-cultural contacts with sensitivity.
• Good organizational skills.
• Attention to detail.
• Working knowledge of Microsoft Word, Excel and Outlook.
• Ability to work with computers and the necessary software typically used by the department.

Responsibilities

• Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
• Ensures that program participants are properly checked in for office visits.
• Answers the phones and directs calls appropriately.
• Maintains program participant case records on the computer system by performing data entry.
• Maintains files and other related documentation.
• Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
• Coordinates transportation services for program participants.
• Performs other duties as assigned.

Skills

Bilingual English/Spanish

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Multicultural contacts

Phone etiquette

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

BI Incorporated is seeking an Administrative Assistant to support an Intensive Supervision Appearance Program (ISAP) office. This role provides administrative and clerical support, manages check-ins, handles phones, and maintains participant records with accuracy and discretion.

The position requires a High School Diploma or GED, US citizenship, and bilingual English/Spanish capabilities. Strong computer, communication, and organizational skills are essential for daily coordination and data