Bilingual Receptionist (Spanish) – Front Desk & Admin Support

The GEO Group Australia Pty Ltd.; Dover (DE); On-site; USD 36,000 - 48,000; Full time

Job summary

BI Incorporated is seeking an Office Assistant to provide administrative support for the Intensive Supervision Appearance Program (ISAP). You will greet participants, manage check-ins, answer calls, and maintain electronic records, playing a key role in smooth program operations.

The role requires a High School Diploma or GED and at least 2 years in a related role with strong communication and computer skills. Bilingual Spanish is required, and US residency is necessary.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years in a similar role with multicultural contacts preferred.
• US citizenship required.
• Residency in the US for the past 3 of 5 years (military/study abroad allowed).
• Bilingual Spanish is required.
• Proficient with MS Word, Excel, Outlook.
• Strong communication and interpersonal skills.
• Outstanding organizational skills and attention to detail.

Responsibilities

• Greet and communicate with ISAP participants, visitors, and staff.
• Check in ISAP participants for office visits.
• Answer phones and route calls appropriately.
• Enter and maintain participant records in the computer system.
• Maintain files and related documentation.
• Assist Program Manager with case coordination and clerical tasks.
• Coordinate transportation services for participants.
• Perform other duties as assigned.

Skills

Communication

Interpersonal skills

Organizational skills

Attention to detail

MS Word

MS Excel

MS Outlook

Data entry

Education

High School Diploma or GED

Tools

MS Word

MS Excel

Outlook

Job description

BI Incorporated is seeking an Office Assistant to provide administrative support for the Intensive Supervision Appearance Program (ISAP). You will greet participants, manage check-ins, answer calls, and maintain electronic records, playing a key role in smooth program operations.

The role requires a High School Diploma or GED and at least 2 years in a related role with strong communication and computer skills. Bilingual Spanish is required, and US residency is necessary.