Bilingual Spanish Receptionist & Admin Assistant

The GEO Group, Inc.; Grand Rapids (MI); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Two weeks vacation

Sick time 56 hours

Medical, dental, and vision coverage

Life insurance (term and whole)

AD&D insurance

Disability insurance (short & long)

Flexible spending account

401(k) retirement program

Stock purchase program

Tuition reimbursement - $3500 per year

Employee Assistance Program (EAP)

Legal program – Legal Club of America

Direct deposit

Theme Park and attraction discounts

Job summary

BI Incorporated is seeking an Administrative Assistant to provide administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office in Grand Rapids, MI. The role involves greeting participants, managing check-ins, answering phones, data entry, and coordinating with program staff.

The position requires a High School Diploma or GED, 2+ years in a similar role, US citizenship, and bilingual Spanish.

Qualifications

• High School Diploma or GED.
• At least two years of work experience in a similar position.
• Ability to pass a federal background check and obtain a suitability determination.
• United States citizenship required.
• Must live in the United States three of the last five years.
• Bilingual Spanish required.
• Good computer skills.
• Effective communication with internal and external contacts.
• Good interpersonal skills.
• Sound judgment and even temperament.
• Ability to deal with multi-cultural contacts with sensitivity.
• Good organizational skills.
• Attention to detail.
• Working knowledge of Microsoft Word, Excel and Outlook.

Responsibilities

• Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
• Ensures that program participants are properly checked in for office visits.
• Answers the phones and directs calls appropriately.
• Maintains program participant case records on the computer system by performing data entry.
• Maintains files and other related documentation.
• Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
• Coordinates transportation services for program participants.
• Performs other duties as assigned.

Skills

Bilingual Spanish

Computer skills

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Multi-cultural contacts

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

BI Incorporated is seeking an Administrative Assistant to provide administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office in Grand Rapids, MI. The role involves greeting participants, managing check-ins, answering phones, data entry, and coordinating with program staff.

The position requires a High School Diploma or GED, 2+ years in a similar role, US citizenship, and bilingual Spanish.