Bilingual Public Benefits Specialist (EN/SP)

Oregon Inc; Portland (OR); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

ODHS Employee Resource Groups

Cost of Living Adjustments

Annual salary increases

Benefits package

Public Service Loan Forgiveness (PSLF)

Job summary

Oregon Department of Human Services is seeking an Entry Public Benefits Specialist who is bilingual in English and Spanish. The role involves helping Oregonians at the Northeast Portland office, guiding them through the Oregon Eligibility system and related programs.

You will join a team dedicated to equitable service delivery and trauma-informed engagement. Eligibility includes a municipal-like environment with front-line interactions, data handling, and potential financial duties.

Qualifications

• Bilingual in Spanish and English required.
• Two years experience in a reception area or call center with high-volume work.
• An associate degree in Behavioral/Social Science or related field with six months of relevant experience.

Responsibilities

• Be the first point of contact for visitors and callers.
• Support day-to-day office operations and procedures.
• Assist Oregonians with the Oregon Eligibility application and related programs.

Skills

Bilingual (English/Spanish)

Customer service

Data entry

Education

Associate degree in Behavioral or Social Science

Equivalent combination of education and experience

Job description

Oregon Department of Human Services is seeking an Entry Public Benefits Specialist who is bilingual in English and Spanish. The role involves helping Oregonians at the Northeast Portland office, guiding them through the Oregon Eligibility system and related programs.

You will join a team dedicated to equitable service delivery and trauma-informed engagement. Eligibility includes a municipal-like environment with front-line interactions, data handling, and potential financial duties.