Bilingual Patient Experience Pro - Front Desk

CAN Community Health Inc; Arlington (TX); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

PTO & Sick time

11 Paid Holidays

Training & certs

Health, dental, vision & life plans

Tuition reimbursement

Career growth opportunities

Job summary

CAN Community Health Inc. is seeking a Patient Experience Expert I to be the friendly front desk ambassador, ensuring smooth patient check-in, accurate registration, and timely communication so patients access care with ease.

This role supports billing operations, appointments, and patient inquiries while upholding privacy and quality standards. You will join a mission-driven team with competitive compensation, paid time off, holidays, and ongoing training.

Qualifications

• High School Diploma or equivalent required.
• Minimum of one year experience in a medical office or front office.
• Knowledge of electronic medical records systems preferred.
• Must obtain and maintain BLS certification within 90 days of employment.
• Must have valid driver's license and auto insurance.

Responsibilities

• Provide welcoming first contact and assist with patient registration and scheduling.
• Handle payments including co-pays and balances.
• Verify insurance and explain billing policies.
• Maintain confidentiality and compliance with billing regulations.
• Coordinate with Revenue Cycle Management to ensure accurate postings.
• Answer phones and manage patient paperwork.

Education

High School Diploma or equivalent

Tools

Electronic medical records

Job description

CAN Community Health Inc. is seeking a Patient Experience Expert I to be the friendly front desk ambassador, ensuring smooth patient check-in, accurate registration, and timely communication so patients access care with ease.

This role supports billing operations, appointments, and patient inquiries while upholding privacy and quality standards. You will join a mission-driven team with competitive compensation, paid time off, holidays, and ongoing training.