Bilingual Front Desk Receptionist — Patient Care

Colonial Group; Melrose Park (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Tuition reimbursement and student loan

Comprehensive healthcare (Medical, DMO

Generous PTO

403(b) retirement plan

Life Insurance

Cross-departmental committees

Job summary

Access Community Health Network (ACCESS) is seeking a front desk receptionist to greet patients, manage check-in, data collection, scheduling, and payments, ensuring a welcoming and efficient visit. You will deliver patient-centered service within ACCESS’ model and contribute to community health outcomes.

The role requires a high school diploma, basic computer skills, CPR/BLS certification, and the ability to work some evenings and Saturdays.

Qualifications

• High school diploma or equivalent.
• Basic computer skills.
• CPR/BLS certification.
• Ability to work some evenings and Saturdays.
• Bilingual English/Spanish.

Responsibilities

• Serve as patients’ first point of contact at the front desk.
• Guide patients through check-in, data collection, scheduling, and payments.
• Deliver high-quality customer service for a patient-centered model.
• Support organizational goals to improve patient care.
• Get comprehensive training with Epic EMR.

Skills

Bilingual English/Spanish

Computer literacy

Education

High school diploma

Tools

EMR (Epic) experience

Job description

Access Community Health Network (ACCESS) is seeking a front desk receptionist to greet patients, manage check-in, data collection, scheduling, and payments, ensuring a welcoming and efficient visit. You will deliver patient-centered service within ACCESS’ model and contribute to community health outcomes.

The role requires a high school diploma, basic computer skills, CPR/BLS certification, and the ability to work some evenings and Saturdays.