Bilingual Front Desk Coordinator – Healthcare

Access Community Health Network; Arlington Heights (IL); Presencial; USD 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition reimbursement and scholarship

Comprehensive healthcare coverage

Generous PTO after introduction period

403(B) retirement plan

Life Insurance

Cross-departmental committees

Descripción de la vacante

Access Community Health Network seeks a Front Desk Receptionist to greet patients, manage check-in, data collection, appointment scheduling, and payments to ensure smooth visits in our patient-centered model.

This role requires bilingual English/Spanish abilities, basic computer skills, and CPR/BLS certification. Training includes Epic EMR and teamwork across departments to improve community health outcomes.

Formación

• High school diploma or equivalent.
• Basic proficiency in computer skills.
• Ability to work some evenings and Saturdays.
• CPR/BLS Certification.
• Bilingual English/Spanish.

Responsabilidades

• Serve as patients’ first point of contact and create a welcoming and supportive environment at the front desk.
• Guide patients through check-in, collect accurate data, schedule appointments, process payments, and ensure their visit is smooth and efficient.
• Deliver high-quality customer service to support ACCESS' patient-centered medical home model.
• Advance organizational goals to improve patient care and community health outcomes.
• Receive comprehensive training and hands-on experience with Epic EMR.

Conocimientos

Bilingual English/Spanish

Basic computer skills

Customer service

CPR/BLS Certification

Educación

High school diploma or equivalent

Herramientas

Epic EMR

Descripción del empleo

Access Community Health Network seeks a Front Desk Receptionist to greet patients, manage check-in, data collection, appointment scheduling, and payments to ensure smooth visits in our patient-centered model.

This role requires bilingual English/Spanish abilities, basic computer skills, and CPR/BLS certification. Training includes Epic EMR and teamwork across departments to improve community health outcomes.