Bilingual Medical Front Desk Specialist

Primary Health Solutions; Dayton (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Primary Health Solutions is seeking a Patient Services Representative to manage front desk duties in a medical office, including patient registration, appointment scheduling, and payment processing. The role emphasizes courteous greetings, efficient workflow, and accurate handling of financial transactions within a patient-centered environment.

The position supports insurance eligibility inquiries, provides information on payment options, and maintains smooth patient flow.

Qualifications

• Front desk experience in a medical or clinical setting preferred.
• Ability to handle payments and insurance eligibility.
• Strong patient service and communication skills.

Responsibilities

• Greets patients and families as they arrive and directs them to the appropriate workspace.
• Registers patients upon arrival and processes patient payments and co-pays.
• Schedules appointments and coordinates internal referrals with various specialties.
• Answers phones, takes messages, and routes inquiries to the proper area.
• Maintains daily deposits and balances cash collections with posted payments.
• Maintains lobby appearance and assists with quality improvement activities.

Skills

Customer service

Communication

Dependability

Quality

Productivity

Education

High School diploma or equivalent

Job description

Primary Health Solutions is seeking a Patient Services Representative to manage front desk duties in a medical office, including patient registration, appointment scheduling, and payment processing. The role emphasizes courteous greetings, efficient workflow, and accurate handling of financial transactions within a patient-centered environment.

The position supports insurance eligibility inquiries, provides information on payment options, and maintains smooth patient flow.