Bilingual Healthcare Front Desk Specialist

Paycom; Los Angeles (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Paycom is seeking a friendly Front Desk Associate to maintain an organized reception, greet patients, register and check in visitors, and schedule appointments for multiple departments. Responsibilities include verifying insurance, collecting payments, assisting with forms, and coordinating with clinical staff to ensure smooth patient flow while upholding HIPAA and confidentiality.

Excellent communication, bilingual English/Spanish, and proficiency with EMR systems are preferred in a fast-paced,

Qualifications

• High school diploma or equivalent.
• Healthcare or customer service experience preferred.
• Excellent interpersonal and communication skills.
• Proficiency with EMR systems and basic computer skills.
• Bilingual English/Spanish a plus.

Responsibilities

• Greet and check in patients and visitors.
• Register patients and collect demographic and insurance information.
• Schedule appointments and manage department/provider schedules.
• Verify insurance coverage and assist with payments.
• Maintain confidentiality and HIPAA compliance at the front desk.
• Answer calls and route inquiries to appropriate staff.

Skills

Customer service

Bilingual English/Spanish

Strong communication

EMR proficiency

HIPAA knowledge

Education

High school diploma

Tools

EMR system(s)

MS Office

Job description

Paycom is seeking a friendly Front Desk Associate to maintain an organized reception, greet patients, register and check in visitors, and schedule appointments for multiple departments. Responsibilities include verifying insurance, collecting payments, assisting with forms, and coordinating with clinical staff to ensure smooth patient flow while upholding HIPAA and confidentiality.

Excellent communication, bilingual English/Spanish, and proficiency with EMR systems are preferred in a fast-paced,