Bilingual Office Administrator & Client Relations

Merry Maids Limited Partnership; Perth Amboy, Northern (NJ, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid time off

401(k)

Competitive salary

Job summary

Merry Maids in Perth Amboy is seeking an Office Administrator to manage day-to-day operations, coordinate client relationships, support field teams, and help drive service excellence for our valued clients.

Ideal candidates have 1–2 years in office administration or customer service, excellent English communication, and preferably bilingual (English/Spanish). Proficiency in MS Office and scheduling databases is required; weekday daytime hours are provided.

Qualifications

• Minimum 1–2 years in office admin, customer service, or office management.
• Excellent verbal and written English; bilingual in English/Spanish a strong plus.
• Tech-savvy with basic Microsoft Office and scheduling databases.
• Strong organization and ability to manage multiple priorities.

Responsibilities

• Manage inbound calls and emails, answer inquiries, resolve customer concerns promptly.
• Provide estimates over the phone, follow up on inquiries, and convert to recurring clients.
• Handle scheduling, manage accounts and billing data, coordinate daily routes for technicians.
• Assist with team management and conduct occasional quality checks.
• Maintain accurate office records and manage inventory supplies.

Skills

Client relations

Scheduling

MS Office

English comms

Bilingual EN/ES

Tools

Microsoft Office

Scheduling software

Job description

Merry Maids in Perth Amboy is seeking an Office Administrator to manage day-to-day operations, coordinate client relationships, support field teams, and help drive service excellence for our valued clients.

Ideal candidates have 1–2 years in office administration or customer service, excellent English communication, and preferably bilingual (English/Spanish). Proficiency in MS Office and scheduling databases is required; weekday daytime hours are provided.