Bilingual Operations Coordinator – Right-Hand to Director

Merry-Maids; Warwick (RI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) / Pension plan

Vacation and flexible time-off

Health plan reimbursement

Team bonuses and incentives

Paid sick time

Job summary

You will collaborate with a close-knit team, process daily production reports, assist with hiring and onboarding, and ensure excellent customer service while keeping operations organized and efficient.

Qualifications

• Fluent in reading, writing, and speaking English and Spanish; able to translate both ways.
• 2–4 years of general business or office experience.
• Strong organizational and multitasking abilities.
• Solid computer and data-entry skills, including Word, Excel, Outlook.

Responsibilities

• Maintain detailed records of customer interactions, transactions, and comments.
• Manage customer accounts and follow up to ensure satisfaction.
• Provide day-to-day office support to the Director.
• Assist with interviewing, hiring, and onboarding of new staff.

Skills

Bilingual

Customer service

Office coordination

Microsoft Office

multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

You will collaborate with a close-knit team, process daily production reports, assist with hiring and onboarding, and ensure excellent customer service while keeping operations organized and efficient.