Bilingual Medical Front Desk Associate Welcoming Scheduling

Mountain View Pain Specialists LLC; Northglenn (CO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Vision insurance

Life insurance

Paid time off

Short- and Long-term disability

PTO plus paid holidays

Job summary

Mountain View Pain Center is seeking a bilingual front desk receptionist for our busy medical office. The ideal candidate will be warm, organized, tech-savvy, and thrive in a dynamic, people-focused environment.

As the first point of contact for patients, you’ll set the tone for a welcoming, professional visit. Responsibilities include greeting patients, scheduling appointments, collecting insurance details and co-pays, handling calls, rescheduling, and document scanning.

Qualifications

• High School diploma or equivalent; some college preferred.
• At least 1 year as a medical receptionist in a fast-paced environment.
• At least 1 year of experience with medical scheduling.
• Proficient computer/typing skills.
• Friendly, professional demeanor with excellent communication skills.
• Bilingual: English and Spanish required.
• Healthcare or administrative experience preferred.

Responsibilities

• Greet and check in patients and visitors in a courteous, professional manner.
• Schedule and confirm patient appointments.
• Collect insurance details and co-payments as needed.
• Answer incoming calls, check voicemails, and assist inquiries or route them appropriately.
• Make outbound calls to reschedule missed or canceled appointments.
• Scan and upload patient documents accurately and efficiently.
• Other duties as assigned.

Skills

Bilingual: English/Spanish

Customer service

Communication skills

Typing proficiency

Education

High School diploma or equivalent

Some college preferred

Tools

General computer usage

Job description

Mountain View Pain Center is seeking a bilingual front desk receptionist for our busy medical office. The ideal candidate will be warm, organized, tech-savvy, and thrive in a dynamic, people-focused environment.

As the first point of contact for patients, you’ll set the tone for a welcoming, professional visit. Responsibilities include greeting patients, scheduling appointments, collecting insurance details and co-pays, handling calls, rescheduling, and document scanning.