Bilingual Medical Front Desk Specialist

Premier Pain Management; Ayer (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Job summary

Premier Pain Management is seeking a bilingual Medical Receptionist to join our front office in a busy pain management clinic. You will greet patients, check them in, answer calls, verify insurance, and schedule appointments with a focus on accuracy and confidentiality.

You will also support clinical tasks as needed, manage records, and coordinate with staff to ensure smooth operations in a fast-paced environment. This role is full-time and offers benefits.

Qualifications

• High school diploma or equivalent required.
• Previous medical office or receptionist experience a plus.
• Familiarity with EMR systems a plus.
• Excellent communication and organizational skills.
• Ability to multitask and remain calm under pressure.
• Strong attention to detail and customer service orientation.
• Willingness to assist with light clinical duties (training provided if needed).

Responsibilities

• Greet and check in patients in a friendly and professional manner.
• Answer and direct phone calls, manage voicemails, and schedule appointments.
• Handle insurance verifications and prior authorization requests.
• Maintain and update patient records with accuracy and confidentiality.
• Perform general office duties such as filing, scanning, and faxing documents.
• Coordinate with other staff to ensure smooth office operations.
• Collecting urine drug screens.
• Taking and recording patient vital signs.
• Rooming patients and preparing them for their visit with the provider.

Skills

Bilingual

Communication

Multitasking

Customer service

Education

High school diploma

Tools

EMR systems

Job description

Premier Pain Management is seeking a bilingual Medical Receptionist to join our front office in a busy pain management clinic. You will greet patients, check them in, answer calls, verify insurance, and schedule appointments with a focus on accuracy and confidentiality.

You will also support clinical tasks as needed, manage records, and coordinate with staff to ensure smooth operations in a fast-paced environment. This role is full-time and offers benefits.